Customer Support Specialist

Company Description

Elmenus is a leading food discovery and ordering platform dedicated to helping people find and enjoy meals they will love. With a vision to uncover the best dishes in each city, Elmenus provides a personalised experience, connecting diners with restaurants offering meals that match their tastes. The platform empowers food lovers to explore a wide variety of cuisines and supports restaurants in reaching their most passionate customers. Elmenus is reshaping how people discover and experience food.

In this role, you'll be the hero for our customers, by:

• Providing exceptional customer service through various channels

• Effectively troubleshooting customer issues and finding solutions

• Championing a positive customer experience and building strong relationships

Role Description

• Has at least 1 year experience as customer service.

• Excellent English speaker.

• Have a bachelor's degree or any relevant degree.

• Thrive in a fast-paced environment where you can help others.

• Possess excellent communication and problem-solving skills.

• Enjoy building relationships and exceeding customer expectation.